The report describes results of interviews with 18 workplace literacy education providers across the United States. Respondents include program directors, curriculum writers, teacher trainers, teachers, and consultants to programs serving a range of learners. An introductory section summarizes study methodology, workplace literacy program types, and issues and challenges identified. The second section describes five service provider partnership models and offers examples: (1) the workplace in partnership with an educational institution; (2) workplace-union partnership; (3) a business employing its own ESL teaching staff; (4) a private contractor offering educational services to business; and (5) a workplace offering programs in cooperation with a community-based organization. The third section discusses trends, challenges, and issues, and solutions encountered in the survey, including: securing funding; involving all partners; determining whether the program offers education or training; customizing the curriculum vs. developing generic competencies; demonstrating results; and developing a professional workforce to deliver instruction. An agenda for research is outlined in the fourth section; information needs include workplace skills and discourse, what works best in workplace education, and methods for assessing program outcomes, costs, and benefits. Contains 45 references. Several interview summaries are appended. (MSE) (Adjunct ERIC Clearinghouse on Literacy Education)