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ERIC Number: ED407877
Record Type: RIE
Publication Date: 1994
Pages: 317
Abstractor: N/A
Paperwork Plus: Literacy Materials for the Service Industry. Hotel Edition.
Bond, Judith; McGill, Teresa
The instructional materials are intended for use in teaching vocational English and English literacy to limited-English-speaking personnel in the hotel industry. They are designed for learners at three instructional levels, and address job-specific literacy tasks. An introductory section describes the materials and offers suggestions for multi-level grouping. Thirteen topical instructional units follow, each containing class activities and worksheets. A teacher's guide to activities and skills is included with each unit. Unit Topics include: introductions and exchanging personal information; hotel jobs; the workplace; schedules; housekeeping; working with food; health and safety; safety signs and labeling; transportation; service with a smile; money; performance; and fringe benefits. Appended materials include a resource guide, literacy skills inventory, facilitator's journal, and word cards. (MSE) (Adjunct ERIC Clearinghouse on Literacy Education)
Publication Type: Guides - Classroom - Teacher; Guides - Non-Classroom
Education Level: N/A
Audience: Practitioners; Teachers
Language: English
Sponsor: N/A
Authoring Institution: Etobicoke Board of Education, Ontario.
Grant or Contract Numbers: N/A