ERIC Number: ED407535
Record Type: Non-Journal
Publication Date: 1997-Mar
Reference Count: N/A
Organizational Learning in the Nonprofit Sector: Lessons from Working with the Girl Scouts.
Peneul, William R.
The Cumberland Valley Girl Scout Council is funded primarily by the United Way of Middle Tennessee. Approximately 5 years ago, the United Way of Middle Tennessee adopted an "outcome-based investment model" whereby agencies receive funding based on their ability to specify and monitor program outcomes based on genuine client and community need. To adapt to the new outcomes-based funding environment, the Cumberland Valley Girl Scout Council developed a monitoring and evaluation process to identify outcomes for youth development. The monitoring/evaluation process was based on an integrated quantitative-qualitative design that was intended to provide contextual information for guiding program decision making. The process was revised continually in response to the following: time constraints, evolving capacity of the organization's staff to monitor their own programs, and new information being learned about girls in the programs being evaluated. The outcome statements identified during the monitoring/evaluation process diverged from the language of the United Way outcome statements but did not differ from much of the research literature on youth development. The council's experience suggests that strategies designed to improve organizational learning must be revised continually through a process of monitoring and evaluation so as to respond to what has been learned. (Contains 10 references.) (MN)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Tennessee