ERIC Number: ED406963
Record Type: RIE
Publication Date: 1997
A Culture for Academic Excellence: Implementing the Quality Principles in Higher Education. ASHE-ERIC Higher Education Report, Vol. 25, No. 1.
Freed, Jann E.; And Others
This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the historical significance of the quality movement in relationship to business and industry. Next, the report defines quality as it relates to higher education institutions and then describes how the quality movement has evolved among postsecondary institutions. The components of an institutional culture are identified, ways to build a culture that supports the quality principles suggested, and each of the quality principles briefly explained. Stressed is the need for a change in thinking as a prerequisite to initiating the quality approach on a campus. The following eight sections present the eight principles or characteristics of effective organizations in detail. They are: (1) vision, mission, and outcomes driven; (2) systems dependent; (3) systematic individual development; (4) decisions based on fact; (5) delegation of decision making; (6) collaboration; (7) planning for change; and (8) creative and supportive leadership. The final section integrates lessons learned from practitioners committed to the quality principles. (Contains approximately 260 references.) (DB)
Descriptors: College Outcomes Assessment, Decision Making, Educational Quality, Efficiency, Excellence in Education, Higher Education, History, Leadership, Management Systems, Organizational Change, Organizational Climate, Organizational Development, Program Effectiveness, Quality Control, Self Evaluation (Groups), Teamwork, Total Quality Management
ERIC Clearinghouse on Higher Education, One Dupont Circle, Washington, DC 20036-1183 1-800-773-3742; fax: 202-452-1844 ($24).
Publication Type: Guides - Non-Classroom; ERIC Publications
Education Level: N/A
Audience: Administrators; Practitioners
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: Association for the Study of Higher Education.; ERIC Clearinghouse on Higher Education, Washington, DC.; George Washington Univ., Washington, DC. Graduate School of Education and Human Development.
Note: For a digest of this report, see HE 030 181.