ERIC Number: ED406962
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
A Culture for Academic Excellence: Implementing the Quality Principles in Higher Education. ERIC Digest.
Freed, Jann E.; And Others
This digest, based on a larger report of the same title, summarizes principles for improving quality in higher education institutions. Emphasis is on the effect of the principles when they are used holistically to create a culture of academic excellence. The quality principles are based on the conceptual framework of total quality management (TQM) which have been demonstrated to improve the effectiveness and efficiency of organizations. The quality principles utilize scientific outcomes measurement, systematic management techniques, and collaboration to achieve the mission of the institution. They include the following characteristics of effective organizations: (1) vision, mission, and outcomes driven; (2) systems dependent; (3) systematic individual development; (4) decisions based on fact; (5) delegation of decision making; (6) collaboration; (7) planning for change; and (8) creative and supportive leadership. Because the principles are interrelated and interdependent they need to be implemented across an entire system. Application in institutions of higher education involves measurement of outcomes, greater interdependency of institutional constituencies, leadership training, a different form of professional development, and data-based decision making. (Contains 11 references.) (DB)
Descriptors: College Outcomes Assessment, Decision Making, Educational Quality, Efficiency, Higher Education, Management Systems, Organizational Change, Organizational Climate, Organizational Development, Program Effectiveness, Quality Control, Self Evaluation (Groups), Teamwork, Total Quality Management
ERIC Clearinghouse on Higher Education, One Dupont Circle, Washington, DC 20036-1183; 1-800-773-3742; fax: 202-452-1844 ($1).
Publication Type: ERIC Publications; ERIC Digests in Full Text
Education Level: N/A
Audience: Administrators; Practitioners
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: ERIC Clearinghouse on Higher Education, Washington, DC.; George Washington Univ., Washington, DC. Graduate School of Education and Human Development.