NotesFAQContact Us
Search Tips
ERIC Number: ED406888
Record Type: Non-Journal
Publication Date: 1992
Pages: 61
Abstractor: N/A
Reference Count: N/A
The Structure of the Office Hour Consultation: A Case Study.
Gallego, Juan Carlos
This study examined the office hour consultation between teaching assistants (TAs) and undergraduates from the participants' viewpoints. A total of 40 consultations involving five TAs from the economics department of a major American university were videotaped and transcribed. After dividing the consultations into three sections, namely initiating business, conducting business, and finishing business, a detailed interactional analysis of each section in a selected number of consultations was carried out. It was found that the initiating business stage is student-dominated, with students expressing their needs, identifying the business of the consultation, and providing background, and with TAs and students negotiating the encounter. In the conducting business stage, the TAs dominate the process to either initiate an explanation sequence or to continue probing the student in order to better identify the problem that brought the student to the consultation. In the finishing business segment, it is the student who indicates that the consultation is over, while the TA may choose to offer some advice or to improve the tone of the consultation. Two appendixes provide transcript notation symbols and selected transcripts of the consultations. (Contains 17 references.) (MDM)
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A