ERIC Number: ED406535
Record Type: Non-Journal
Publication Date: 1996
Reference Count: N/A
Business Cluster. Occupational Analyses. Worker Task Lists and Supplementary Information for Selected Occupations.
Henrico County Public Schools, Glen Allen, VA. Virginia Vocational Curriculum and Resource Center.
This publication contains worker task lists and supplementary information for five occupations in the business cluster: (1) microcomputer network technology; (2) customer service representative; (3) computer network administrator; (4) computer information systems; and (5) business manager. The task lists were generated through the DACUM (Developing a Curriculum) process and/or by analysis by a panel of experts. The following supplementary information is included for each occupation: (1) microcomputer network technology--attitudes, knowledge, basic skills/techniques; (2) customer service--attitudes, knowledge, certification/professional associations, recommendations for students, general and technical skills, equipment/software, trends, competencies, career opportunities; (3) network administrator--attitudes, knowledge, certification/professional associations, general and technical skills, equipment/software/literature, trends, competencies; (4) information systems--traits and attitudes, trends, what workers need to know, recommendations for students, skills; and (5) business manager--attitudes, knowledge, certification/professional associations, general and technical skills, equipment/software, trends, core competencies, career ladder. (KC)
Descriptors: Business Administration, Business Education, Competence, Competency Based Education, Computer Networks, Computers, Employee Attitudes, Employment Qualifications, Information Systems, Job Skills, Occupational Clusters, Occupational Information, Postsecondary Education, Sales Workers, Secondary Education, Service Occupations, Task Analysis, Vocational Education
Virginia Vocational Curriculum and Resource Center, 2200 Mountain Road, Glen Allen, VA 23060-2208 ($10).
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: Virginia State Dept. of Community Colleges, Richmond.
Authoring Institution: Henrico County Public Schools, Glen Allen, VA. Virginia Vocational Curriculum and Resource Center.
Identifiers - Location: Virginia