This handbook provides public libraries with a source of hints, ideas, and suggestions to increase the diversity of their personnel in a non-discriminatory manner and with equality in personnel policies. The guide includes the following sections: (1) Why This Handbook?; (2) Getting Started; (3) Policy Statement--creating a policy, examples, and utilization; (4) Assessing Current Staff Ethnic Make-Up--and workforce profile; (5) Making it Happen; (6) Planning; (7) Finding Good Candidates--position announcement, "home grown" employees, and recruiting; (8) Hiring--and screening candidates; (9) Retention; (10) Recruitment and Retention of Minority Trustees--and formal and informal recruitment; (11) Summary; (12) Check List for Assuring Diversity; (13) References; and (14) Appendices--Workforce Profile worksheet, Census figures for ethnic minorities by Colorado county, list of ALA (American Library Association) accredited graduate library science programs, and a list of public minority- oriented print and electronic media. (Contains 10 references.) (SWC)