ERIC Number: ED405860
Record Type: RIE
Publication Date: 1997
Surprised by Technology: Unanticipated Outcomes of Technology Implementation.
Ragsdale, Ronald G.
Because the disadvantages of technology implementation are not foreseen, they are often referred to as "unanticipated outcomes." Identifying side-effects is important because their negative effects are amplified when they arise without warning. This paper communicates the importance of unanticipated outcomes in educational technology settings, through a variety of examples collected over a decade of technology implementation evaluation in elementary and secondary educational settings. The Concerns Based Adoption Model (CBAM) indicates that teachers implementing an innovation are initially most concerned about their own interaction with the innovation and only later do they shift more of their concern to the students; this can result in many of the "teachable moments" being lost because the teacher was not part of the interaction. Because the teachers were often distanced from the computers while the students used them, their estimation of students' skills was often inaccurate, usually too high. Teachers who were distanced from their students' computer use were usually not aware of the amount of time the students spent on any one program. As a result, many students would switch computer programs as one might switch TV channels. Sometimes software features can be the source of negative side-effects, when students ignore the task at hand or the instructional material. (AEF)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Educational Research Association (Chicago, IL, March 24-28, 1997).