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ERIC Number: ED404445
Record Type: Non-Journal
Publication Date: 1997-Mar
Pages: 9
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Monitoring the Effectiveness of a Performance-focused Human Resource Development Workshop at Andersen Consulting Three Months after the Workshop.
Montgomery, Joel R.
The effectiveness of a 1-day performance-focused human resource (HR) development workshop that was conducted in 21 sessions in cities throughout North America in March-September 1996 was monitored by an electronic survey sent to all 506 workshop participants 3 months after the workshop. Of those participants, 101 (20%) completed the survey, which sought information regarding the following: participant demographics; application/use of Andersen Consulting's Career Development Model; and participants' self-evaluations of their growth on Andersen Consulting's Performance Change Curve (PCC) with regard to the workshop's four targeted performance areas (increase proficiency in using the career development model and online HR decision-making tool; increase ability to work effectively to support other HR functional specialities; build awareness of patterns of thought/behavior/results involved in making/communicating HR decisions with coworkers/clients; and proactively share learning/improvement ideas with others). The survey confirmed that respondents were capable of measuring their targeted performance change against the benchmark offered by the PCC, both in terms of growth and absence thereof. The survey responses proved consistent with the responses to a survey administered 7 days after the workshop. A comparison of both sets of survey responses established that participants had continued to experience learning growth after the workshop. (Contains 14 tables/figures) (MN)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A