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ERIC Number: ED404444
Record Type: Non-Journal
Publication Date: 1996
Pages: 8
Abstractor: N/A
Reference Count: N/A
Monitoring the Effectiveness of a Performance-focused Human Resource Development Workshop at Andersen Consulting Seven Days after the Workshop.
Montgomery, Joel R.
The effectiveness of a 1-day performance-focused human resource (HR) development workshop that was conducted in 21 sessions in cities throughout North America in March-September 1996 was monitored by an electronic survey sent to all 506 participants 7 days after the workshop. Of those participants, 221 (43%) completed the survey, which sought information regarding the following: participant demographics; the workshop's support activities; and activities in the workshop's four targeted performance areas (increase proficiency in using the career development model and online HR decision-making tool; increase ability to work effectively to support other HR functional specialities; build awareness of patterns of thought/behavior/results involved in making/communicating HR decisions with coworkers/clients; and proactively share learning/improvement ideas with others). At least 77% of respondents considered the workshop effective in supporting at least moderate growth in each of the four targeted performance areas. The eight primary workshop activities and four support activities were considered at least moderately well accomplished by 80% and 65% of respondents, respectively. The technique of using electronic surveys tied to performance change in the workshop design was concluded to be a cost-effective and time-effective research procedure that both documented the workshop's effectiveness and provided ongoing feedback for continuous improvement. (MN)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A