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ERIC Number: ED403606
Record Type: Non-Journal
Publication Date: 1996-Nov
Pages: 11
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Managerial Solutions: An Exercise in Developing Successful Communication Strategies.
Hufman, Melody
Noting that every business person needs good communication skills, whether managers and employees, superordinates and subordinates, this paper outlines an exercise to teach students to set objectives, develop criteria, analyze perspectives, and implement successful communication strategies. The total time for the exercise is 2 hours and the number of participants suggested is 6-20. The paper describes organizing different size classes, with students being assigned the role of manager, chef, or waiter. It offers a description of the situation and setting for the exercise, including scenarios for each role, and outlines rounds 1-6, each with assigned time limits, steps to follow, and forms to use. The paper also provides a communications effectiveness scoring sheet. The purpose of the exercise is to teach participants to learn to develop strategies to solve conflicts rather than sabotage the efforts of other workers. (CR)
Publication Type: Speeches/Meeting Papers; Guides - Classroom - Teacher
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A