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ERIC Number: ED403466
Record Type: RIE
Publication Date: 1996
Pages: 22
Abstractor: N/A
Reference Count: N/A
Rethinking Diversity.
These three papers were presented at a symposium on rethinking diversity in human resource development (HRD) moderated by Neal Chalofsky at the 1996 conference of the Academy of Human Resource Development. "Diversity: A Double-Edged Sword" (Sally F. Angus) presents the notion of work force diversity through two differing perspectives in order to emphasize the serious and timely need for empirical study and science-based research upon which to base management decisions. "Career Development and Stress of Female Faculty Members at Pittsburg State University" (Chin-Fen Tsai, Robert C. Schwindt) describes a study that identified behaviors and stress factors at the different life stages of female faculty members at Pittsburg State University, Kansas. "The Relationship of Training and Team Diversity on the Productivity of Service Technicians at Bell South" (Anthony D. Machado, Douglas H. Smith), asks two questions: What impact does a total quality management training program have on productivity, and what variables differentiate the most productive work teams from the least productive work teams? Data from a study of 133 teams at Bell South revealed that total quality management training and its delivery coupled with the level of experience of the employee transcend the issues of a diverse work force. Papers contain references. (KC)
Publication Type: Speeches/Meeting Papers; Reports - Research; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Note: In: Academy of Human Resource Development (AHRD) Conference Proceedings (Minneapolis, MN, February 29-March 3, 1996); see CE 073 480.