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ERIC Number: ED402633
Record Type: Non-Journal
Publication Date: 1996-Apr-20
Pages: 18
Abstractor: N/A
Reference Count: N/A
Disconfirming Conversational Acts.
LeBlanc, H. Paul, III
This paper describes a study which proposes a framework for discovering and exploring particular types of conversational acts which may be interpreted as disconfirming. The study offers examples from existing transcripts of conversations as well as hypothetical conversations which may demonstrate possible disconfirming acts. The empirical-phenomenological method used in the study requires an orientation to the phenomena, the things in themselves. Typically, experiences of individuals are accessed for study through structured interviews. This method is most useful for determining both the processes by which individuals come to make meaning of experience, as well as the characteristics of those experiences to which individuals attach meaning. For example, individuals may use both the content and the relational messages of interaction with their relational partners to make judgments about the nature of the relationship. Relational messages are embedded in the context for the interaction as well as the interactional behaviors of the partners. Therefore, interactional behaviors of relational partners help to define the relationship. Interactional behaviors such as interruption can have significant effects on relational definitions, and how an interactant interprets such behaviors can be observed through the subsequent interactional moves of the partners. Conversation analytic techniques cannot make inferences about what particular conversational acts mean to participants; phenomenological investigations, as well as previous research through other methods, suggest that particular communicative behaviors within the context of relationship are associated with the experience of confirmation/disconfirmation. (Contains 3 notes and 10 references.) (NKA)
Publication Type: Information Analyses; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A