ERIC Number: ED401644
Record Type: RIE
Publication Date: 1996-Nov
Communicator Style: A Study of Human Resource Managers.
Evans, Jennifer Payne
Researchers who have focused on issues of interpersonal communication in organizations have concluded that it is an essential component of organizational life. This paper presents findings of a study that examined the communicator image of human-resource managers. A survey instrument called the Norton Communicator Style Measure (CSM) was sent to 136 Alabama members of the Society for Human Resource Management. A total of 109 managers responded, an 80 percent rate of return. Seventy-two percent of the respondents reported a positive communicator image. However, nearly 30 percent were uncertain or held a negative opinion about their personal communicator style. Future research is necessary to determine the impact of human-resource managers with low communicator images on the success of organizations. The findings have implications for all leaders, including principals, who are the instructional supervisors and human-resource managers for their schools. A principal's communicator image may affect his or her ability to attract the best teachers for the school. One table is included. (Contains 18 references.) (LMI)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the Southern Regional Council on Education Administration (Savannah, GA, November 10-12, 1996).