ERIC Number: ED401449
Record Type: RIE
Publication Date: 1996-Nov
Helping Adults Learn To Deliver Value in a Global Society.
Montgomery, Joel R.
Andersen Consulting is a global management and technology consulting organization whose mission is to boost clients' success by teaching them to link strategy, people, processes, and technology. Andersen's professional development program for its own 41,000-person global work force is designed to help adults learn to deliver value to global clients by developing the skills of collaborative reflective practitioners and the technical, industry, and consulting skills needed to support the firm's clients. The following core values underlie the staff development program: high quality client service (understand/meet client expectations); one global firm (enhance the global organization's collective values while sustaining the local culture); integrity (act with openness and honesty); stewardship (think in a future-oriented manner and act/invest to build a stronger firm); best people (become highly competent and commit to excellence, teamwork, and clients' success); and respect for the individual. These values are fostered through Andersen's Career Development Model, which identifies skill tracks, more specialized skill domains, and six levels of proficiency within each domain. Universities and colleges can use the staff development program as a model for preparing adults to learn to deliver value in an ongoing way. (Thirteen figures and 32 references are included.) (MN)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the National Association for State Universities and Land Grant Colleges (San Diego, CA, November 18-20, 1996).