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ERIC Number: ED400504
Record Type: Non-Journal
Publication Date: 1996
Pages: 71
Abstractor: N/A
Reference Count: N/A
Stop Occupational Stress (S.O.S.): An Occupational Stress Management Program for Youth Counselors.
Powers, Catherine A.
This practicum was designed to address the declining morale and the elevated job-related stress among the staff of a multiproblem human service agency. The participants were over 90 youth counselors and supervisors. Their educational experience ranged from some college to doctoral-level course work and their work experience varied from .5 years to 20 years. Employees voluntarily participated in a stress management program which addressed the issues of burnout by introducing individual and program modifications. A series of pre-program interviews and groups were conducted with the counselors which revealed that occupational stress and the ensuing burnout which resulted had a direct negative impact on client services and staff morale. The goal was to create a forum where employee stress and burnout could be addressed and dealt with in a supportive environment. Formal and informal process-oriented groups were formed and counselors were directed to select sponsors from among their peers who would then provide moral support. Measurable improvements in job satisfaction were recorded over a 12-week period and counselors reported feeling less stressed on the job. However, it was believed that sustainable results could not be achieved without long-term intervention. Appended are the survey instrument, an occupational stress profile, and a stress management contract. Contains 54 references. (RJM)
Publication Type: Dissertations/Theses - Practicum Papers; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A