ERIC Number: ED400449
Record Type: Non-Journal
Publication Date: 1995
Reference Count: N/A
Using Performance Indicators To Improve the Effectiveness of Welfare-to-Work Programs. Upjohn Institute Staff Working Paper 95-36.
Bartik, Timothy J.
The feasibility of using performance indicators to improve the effectiveness of welfare-to-work programs was examined. First, previous and current experience with performance indicators for welfare-to-work and related programs (including the Job Training and Partnership Act and Job Opportunities and Basic Skills programs) was analyzed. Next, the feasibility of performance indicators as a program evaluation and improvement tool was investigated within the context of recent proposals for privatizing the welfare-to-work system. Among the 12 proposed guidelines for performance indicators for welfare-to-work programs were the following: formulate a few easy-to-understand performance standards and measure them frequently; encourage the right type of "creaming" (selecting welfare recipients who will look good on the performance indicators) while discouraging the wrong type; adjust outcomes to correlate with value added from programs; link performance standards to program goals; develop performance standards for earnings value added rather than for welfare savings added; and hold data collection costs down by relying on administrative data rather than special surveys. The following possible models for state performance monitoring were described: state monitoring of local office performance in welfare-to-work programs; state identification of program approaches with the greatest long-term effectiveness; local office monitoring of contractors; and local and contractor monitoring of staff. (Contains 27 references.) (MN)
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: Minnesota State Dept. of Human Services, St. Paul.
Authoring Institution: Upjohn (W.E.) Inst. for Employment Research, Kalamazoo, MI.
Identifiers - Laws, Policies, & Programs: Job Training Partnership Act 1982