ERIC Number: ED399684
Record Type: Non-Journal
Publication Date: 1995-Aug
Reference Count: N/A
Cultural Competence Self-Assessment Questionnaire: A Manual for Users.
Mason, James L.
This manual contains the Cultural Competence Self-Assessment Questionnaire (CCSAQ), a measure designed to assist service agencies working with children with disabilities and their families in self-evaluation of their cross-cultural competence. The measure is based on the Child and Adolescent Service System Program Cultural Competence Model. This model describes cultural competency in terms of four dimensions: attitude, practice, policy, and structure. Introductory material notes ways the CCSAQ has been used to identify an agency's cultural competence training needs in a variety of agencies in seven states. Individual sections of the manual provide information on the application and administration of the measure, its outcomes, its reliability, its content validity, the scoring guide, and presentation of resulting data in a comprehensible format. Implications for training are discussed. Appendices include two different versions of the questionnaire--one for direct service providers and one for administrative staff. The measure contains questions in the following areas: knowledge of communities; personal involvement; resources and linkages; staffing; service delivery and practice; organizational policy and procedures; and reaching out to communities. Also included is a scale for collecting demographic information. (Contains 31 references.) (CR)
Descriptors: Attitudes, Competence, Confidentiality, Cross Cultural Training, Cultural Awareness, Cultural Differences, Delivery Systems, Disabilities, Family Programs, Human Services, Measures (Individuals), Needs Assessment, Questionnaires, Self Evaluation (Individuals), Staff Development, Test Manuals, Test Reliability, Test Validity
Publication Type: Guides - Non-Classroom; Tests/Questionnaires
Education Level: N/A
Sponsor: Substance Abuse and Mental Health Services Administration (DHHS/PHS), Rockville, MD. Center for Mental Health Services.; National Inst. on Disability and Rehabilitation Research (ED/OSERS), Washington, DC.
Authoring Institution: Portland State Univ., OR. Research and Training Center on Family Support and Children's Mental Health.