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ERIC Number: ED398487
Record Type: Non-Journal
Publication Date: 1995-Apr
Pages: 17
Abstractor: N/A
Reference Count: N/A
Predictors of Organizational Commitment and Job Satisfaction among State Agency Rehabilitation Counselors: New York.
Satcher, Jamie; McGhee, Marcheta
The job satisfaction and organizational commitment of rehabilitation counselors working in public rehabilitation agencies in New York are the focus of this study. Participants were 159 rehabilitation counselor survey respondents whose agencies agreed to take part in the study. A total of 357 surveys were mailed. Job satisfaction was measured using the Minnesota Satisfaction Questionnaire. The three components of organizational commitment (affective, normative, and continuance) were examined using the Organizational Commitment Scales. Potential predictor variables examined were: (1) years of service; (2) age; (3) education level; (4) Certified Rehabilitation Counselor (CRC) status; (5) conscientiousness; (6) initiative; (7) cooperation; and (8) attendance/punctuality. As a group, New York counselors operated primarily from a continuance component of commitment. Results indicate that conscientiousness is an important predictor of the overall job satisfaction, emotional, and normative attachment of counselors toward the agency for which they work. Because both job satisfaction and emotional attachment have been linked to higher levels of productivity. Public rehabilitation agencies in New York are encouraged to develop ways of rewarding those counselor behaviors (conscientiousness, initiative, and cooperation) which are most predictive of job satisfaction, affective commitment, and normative commitment. Contains two appendices: (1) Job Satisfaction Items and (2) Organizational Commitment Items. (JBJ)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New York
Identifiers - Assessments and Surveys: Minnesota Satisfaction Questionnaire