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ERIC Number: ED398481
Record Type: Non-Journal
Publication Date: 1995-Mar
Pages: 17
Abstractor: N/A
Reference Count: N/A
Predictors of Organizational Commitment and Job Satisfaction among State Agency Rehabilitation Counselors: Maryland.
McGhee, Marcheta; Satcher, Jamie
The job satisfaction and organizational commitment of rehabilitation counselors working in the public rehabilitation agencies in Maryland are the focus of this study. Participants were 69 rehabilitation counselor survey respondents. A total of 130 surveys were mailed. Job satisfaction was measured using the Minnesota Satisfaction Questionnaire. The three components of organizational commitment (affective, normative, and continuance) were examined using the Organizational Commitment Scales. Potential predictor variables examined were: (1) years of service; (2) age; (3) education level; (4) Certified Rehabilitation Counselor (CRC) status; (5) conscientiousness; (6) initiative; (7) cooperation; and (8) attendance/punctuality. Results indicate that conscientiousness is an important predictor of emotional and normative attachment of counselors toward the agencies for which they work. Years employed as a counselor was a significant negative predictor of job satisfaction. In the national sample, work behaviors appeared to be most important to rehabilitation counselors' job satisfaction, affective commitment, and normative commitment. While conscientiousness was most predictive of Maryland counselors' affective and normative commitment, work behaviors did not relate to job satisfaction. This made Maryland unique among all the states. Because both affective and normative commitment have been linked to higher levels of productivity, Maryland's public rehabilitation agencies are encouraged to develop ways of rewarding those conscientious behaviors which are most predictive of affective and normative commitment. Contains two appendices: (1) Job Satisfaction Items and (2) Organizational Commitment Items. (JBJ)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Maryland
Identifiers - Assessments and Surveys: Minnesota Satisfaction Questionnaire