ERIC Number: ED398470
Record Type: Non-Journal
Publication Date: 1995-Feb
Reference Count: N/A
Predictors of Organizational Commitment and Job Satisfaction among State Agency Rehabilitation Counselors: National Results.
McGhee, Marcheta; Satcher, Jamie
This study examined the job satisfaction and organizational commitment of rehabilitation counselors working in public (state/federal) rehabilitation agencies in the United States. Participants were 2,217 rehabilitation counselor survey respondents from 29 states whose agencies agreed to take part in the study. A total of 4,199 surveys were mailed. Job satisfaction was measured using the Minnesota Satisfaction Questionnaire. The three components of organizational commitment (affective, normative, and continuance) were examined using the Organizational Commitment Scales. Potential predictor variables examined were: (1) years of service; (2) age; (3) education level; (4) Certified Rehabilitation Counselor (CRC) status; (5) conscientiousness; (6) initiative; (7) cooperation; and (8) attendance/punctuality. Results indicate that work behaviors are important predictors of overall job satisfaction, emotional, and normative attachment of counselors toward the agencies for which they work. Because both job satisfaction and emotional attachment have been linked to higher levels of productivity, public rehabilitation agencies are encouraged to develop ways of rewarding those counselor behaviors (conscientiousness, initiative, and cooperation) which are most predictive of job satisfaction, affective commitment, and normative commitment. Contains two appendices: (1) job satisfaction items and (2) organizational commitment items. (JBJ)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Sponsor: Council of State Administrators of Vocational Rehabilitation, Washington, DC.
Authoring Institution: N/A
Identifiers - Assessments and Surveys: Minnesota Satisfaction Questionnaire