ERIC Number: ED397920
Record Type: RIE
Publication Date: 1996-Jun
An Assessment of Key Stakeholder Group Expectations of North Arkansas Community/Technical College and a Comparative Examination of Its Mission Statement.
Stockton, James J.
A study was conducted at North Arkansas Community/Technical College (NACTC) to determine whether the college's mission statement matched the expectations of key internal and external stakeholders. To gather data, surveys were conducted of 554 external stakeholders, including advisory committee members, alumni, chamber of commerce members, area employers, and public school personnel, as well as 649 internal stakeholders, including college employees, board members, and credit and non-credit students. Study findings, based on a 44.7% response rate from all 1,203 surveys mailed, included the following: (1) all published college goals were seen as highly important by respondents; (2) the two most important goals for stakeholders were "to provide a comprehensive program"; and "to attract and retain a highly qualified faculty and staff"; (3) stakeholders wanted more emphasis placed on career programs, particularly in new and emerging careers and for retraining; and (4) areas of conflict or confusion included the importance of the athletic program, the non-credit student program, and developing a baccalaureate degree program. Several recommendations were developed based on study results, including that NACTC should study the cost-effectiveness and relevance of existing instructional programs and develop guidelines to limit use of auxiliary funds for athletics. Contains data tables and 151 references. (MPH)
Publication Type: Dissertations/Theses - Practicum Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Ed.D. Practicum, Nova Southeastern University.