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ERIC Number: ED397609
Record Type: RIE
Publication Date: 1993
Pages: 102
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Assessing the Communicative Skills of American Indian Job Applicants during the Interview Process. Final Report.
Nye, Chad; And Others
This project attempted to identify differences in the communicative skills of American Indians compared to other applicants for employment in the food service industry and conducted a demonstration training program to improve both verbal and nonverbal communication skills. The study developed out of a perceived lack of communicative competence when American Indians interact with non-Indians. Part 1 reports on results of evaluating the communication skills of 60 individuals, equally divided by sex and ethnicity (American Indian, Hispanic, Anglo) who were interviewed for a simulated position using the Vocational Decision-Making Interview (VDMI) Survey Instrument. This study found no statistically significant differences among groups on the VDMI, verbal characteristics, or nonverbal characteristics. Managers (n=3), however, indicated significant differences among groups in both verbal and nonverbal skills, with Hispanic individuals rated highest. Part 2 describes training in interview techniques provided to five American Indian adults with disabilities. Part 3 reports an analysis of sociolinguistic-discourse competence of 42 individuals (American Indian, Hispanic, and Anglo) in mock job interviews. This study found significant gender differences in use of laughter in the interview situation and a strong correlation between perceived verbal skills and assessed hireability. Appendices include training instruments, the interview protocol, and other project forms. (Contains 29 references.) (DB)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: National Inst. on Disability and Rehabilitation Research (ED/OSERS), Washington, DC.
Authoring Institution: Northern Arizona Univ., Flagstaff. American Indian Rehabilitation Research and Training Center.