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ERIC Number: ED397493
Record Type: Non-Journal
Publication Date: 1993-Aug
Pages: 20
Abstractor: N/A
Reference Count: N/A
Multicultural Issues in Organizational Consultation: A Conceptual Model for Intervention.
Wright, Doris J.
Despite ethical directives, most consultants do not understand fully how issues such as race, ethnicity, class, and gender impact organizational functioning. This paper presents a model of organizational culture that includes race and multicultural concerns. The cultural synergy model is based on the assumption that organizations have multiple world views. The paper outlines several key elements necessary to redefine organizational culture. Multicultural consultants of organizations are challenged to: (1) help members of the organization discover where their organizations stand along a continuum of cultural dimensions; (2) help members transform their organizations from monocultural to multicultural ones; (3) help their clients make organizational decisions based on transformed cultural norms or goals; and (4) devise culturally appropriate evaluation mechanisms to determine the merits of those systemic changes and attitudinal shifts. Eight characteristics of culturally appropriate organizations include: (1) acceptance of differing world views is affirmed and respected, not punished; (2) action is taken immediately to remedy bias in all its forms; (3) work performance is evaluated in culturally appropriate ways; and (4) human relationships are recognized as connective and collaborative. Some guidelines for consultants to use when working with organizations include: (1) organization culture is heterogeneous and flexible in accommodating divergent world views; (2) organizations recognize that their members vary in their perceptions of power and authority and ability to accept those power dynamics; and (3) organizations recognize that racial bias and prejudice are intertwined within the organizational structure. Two tables are included. (Contains 11 references.) (LMI)
Publication Type: Speeches/Meeting Papers; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A