ERIC Number: ED397230
Record Type: RIE
Publication Date: 1993-Feb
The Impact of Workplace Literacy Programs: A New Model for Evaluating the Impact of Workplace Literacy Programs.
Mikulecky, Larry; Lloyd, Paul
Research has shown that an effective assessment of workplace literacy programs requires both formative and summative evaluations. Workplace literacy program impact is best measured using a mixture of standard assessment tests and custom-designed instruments. A broader conception of adult literacy learning can be assessed by using interviews and questionnaires to gather information about learner literacy beliefs, practices, processes, and plans. In assessing the effects of workplace programs on workers' families, five factors have been identified: parents' socioeconomic status; educational level; aspirations for their child's education; ability to model literacy practices; and encouragement of literacy practices with their children. To assess the impact of a workplace literacy program on employer objectives, measures of productivity--company records, employee interviews and questionnaires, and supervisor ratings--should be taken before and after training. Parallel studies of two workplace programs implemented an impact assessment model. Findings demonstrated that onsite personnel could perform a broad-scale assessment of workplace literacy programs with reasonable time frames, using interviews, tests, questionnaires, rating scales, and company records. Positive improvements in each area of the assessment model--beliefs, practices, processes and abilities, plans, productivity, and family literacy--were demonstrated. (Appendices include a 79-item bibliography and evaluation instruments.) (YLB)
Descriptors: Adult Basic Education, Basic Skills, Evaluation Methods, Formative Evaluation, Job Skills, Literacy Education, Program Effectiveness, Program Evaluation, Summative Evaluation, Workplace Literacy
National Center on Adult Literacy, Publications, 3910 Chestnut Street, Philadelphia, PA 19104-3111 (order no. TR93-2).
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: National Center on Adult Literacy, Philadelphia, PA.
Note: For related documents, see ED 348 579 and ED 387 677.