ERIC Number: ED396343
Record Type: Non-Journal
Publication Date: 1996
Reference Count: N/A
Perspectives on Dialogue: Making Talk Developmental for Individuals and Organizations.
Dixon, Nancy M.
Responding to the growing sense that organizations and the people that make them up are "in over their heads," this monograph looks at the relationship between talk and development in organizations, noting the ways that developmental talk--or, as it is often referred to, dialogue--differs from the skilled talk that goes on all the time. It also summarizes views on dialogue as offered by leading theorists, C. Argyris, D. Bohm, J. Mezirow, D.W Johnson and R.T. Johnson, and P. Freire. The monograph then offers a series of practical observations based on these views and presents some examples of how dialogue has been incorporated into the work processes of organizations. The monograph notes that as diversity becomes the rule and change the sole constant, complexity is increasing, and the only effective response to this complexity is development: both at the individual and organizational level. Appendixes describe other processes for organizational development and delineate the major constructs of 2 categories: speech acts and situation variables. Contains 38 references. (NKA)
Descriptors: Critical Thinking, Cultural Pluralism, Interpersonal Communication, Organizational Communication, Organizational Development, Professional Training, Work Environment
Center for Creative Leadership, P.O. Box 26300, Greensboro, NC 27438-6300 (Stock No. 168: $20).
Publication Type: Information Analyses; Opinion Papers
Education Level: N/A
Authoring Institution: Center for Creative Leadership, Greensboro, NC.