ERIC Number: ED396084
Record Type: RIE
Publication Date: 1995
Assessment Approaches and Impact Results in Workplace Literacy Programs.
Mikulecky, Larry; And Others
Employers, unions, and government agencies are placing increasing emphasis on evaluation of workplace literacy programs. Because workplace literacy programs are generally short, focused on workplace-specific literacy tasks, and small, the standardized tests that have traditionally been used to assess school programs are inappropriate for evaluating them. Rigorous evaluation of workplace literacy programs is still relatively rare. A few programs have demonstrated that systematic evaluation of workplace literacy programs is possible and beneficial in improving programs and providing evidence of program effectiveness in support of requests for continued funding/expansion. The most effective approach to program evaluation is a systems approach in which formative and summative evaluation are combined and literacy task analysis is used to custom-design assessment measures. A refined model for evaluating workplace literacy programs has been developed that defines literacy broadly and that calls for assessing not only improved performance with a variety of literacy tasks but also literacy-related changes in lifestyle and in learners' self-perceptions and aspirations. A workplace literacy program's impact on job productivity can be measured in several ways, including by gathering information on individual employees and teams and by conducting job-related performance ratings. (Contains 27 references.) (MN)
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: National Center on Adult Literacy, Philadelphia, PA.
Authoring Institution: Indiana Univ., Bloomington. School of Education.