ERIC Number: ED395633
Record Type: Non-Journal
Publication Date: 1996
Reference Count: N/A
Toward a Nonviolent Campus Climate: Conflict Resolution.
California Community Colleges, Sacramento. Academic Senate.
Changes in the demographics of the student population, the political climate, the economic health of California and the nation, and the availability of public support services have contributed to an emerging climate of violence as a means of problem solving or as a consequence of frustration. Community college faculty and staff may protect their students and themselves by understanding and recognizing the perspectives of students and adopting intervention approaches that emphasize communication skills and conflict resolution techniques rather than authoritative force. Effective conflict resolution involves active listening and an understanding of legal, personal, and institutional rights and responsibilities. Community college faculty are in a unique position to explore innovative approaches to conflict resolution, such as the introduction of collaborative learning in the classroom. Faculty and staff must develop skills that encompass direct, assertive expression, effective listening, awareness of non-verbal communication, accurate descriptions of behavior, and accurate assessments of one's own perceptions. Possible approaches for faculty and staff development in the area of conflict resolution include offering training seminars, creating and disseminating materials and resources on conflict resolution, establishing an emergency crisis team, integrating conflict resolution in the curriculum, and promoting campus safety. Finally, clear student discipline policies identifying the expected standard of student conduct should exist and be enforced. (TGI)
Publication Type: Opinion Papers; Guides - Non-Classroom
Education Level: N/A
Authoring Institution: California Community Colleges, Sacramento. Academic Senate.