ERIC Number: ED392370
Record Type: Non-Journal
Publication Date: 1995-Dec
Reference Count: N/A
Department of Education: Efforts by the Office for Civil Rights To Resolve Asian-American Complaints. Report to the Honorable Dana Rohrabacher, House of Representatives.
Horinko, Larry; And Others
With the Department of Education's staff remaining stable during a period of increased civil rights complaints, this study examined the Department's Office of Civil Rights (OCR) investigations of discrimination cases involving Asian-Americans. In particular the evaluation looked at 13 specific cases, timeliness and outcomes for fiscal years 1988-95, and whether recent changes at OCR had improved its operations. The evaluation conducted interviews with OCR officials and studied legislation, documents, reports, policies, and OCR records. Results found that 11 of the 13 specific cases reviewed had been resolved and 2 remained open, and that OCR generally followed its established policies and procedures except for its time frames. Of the 13 cases, 4 were closed within OCR time-frames. Overall, OCR resolved complaints and completed compliance reviews on average in less than 180 days--its benchmark for assessing timeliness. Generally, however, OCR took more time to resolve cases involving Asian-Americans. This could be explained in part by the relatively high percentage of investigations and reviews involving Asian-Americans that involve admissions issues which usually take OCR more time to resolve than other issues. Recent changes at OCR have reduced the inventory of cases over 180 days old. Appendixes contain methodology information, descriptions of the 13 cases, complaint investigation information, Department comments, and 8 tables. (JB)
Descriptors: Asian Americans, Civil Rights, College Admission, Compliance (Legal), Efficiency, Ethnic Discrimination, Government Role, Higher Education, Investigations, Performance, Program Evaluation, Public Agencies
U.S. General Accounting Office, P.O. Box 6015, Gaithersburg, MD 20884-6015 (first copy free, each additional copy $2).
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: General Accounting Office, Washington, DC. Health, Education, and Human Services Div.