ERIC Number: ED392338
Record Type: Non-Journal
Publication Date: 1996
Reference Count: N/A
Realizing the Potential of Information Resources: Information, Technology, and Services. Track 4: Rethinking User Services.
CAUSE, Boulder, CO.
Six papers and two abstracts of papers are presented from the 1995 CAUSE conference track on user services issues faced by managers of information technology at colleges and universities. The papers include: (1) "Academic Computing Services: MORE than a Utility" (Scott Bierman and Cathy Smith), which focuses on Carleton College's efforts to serve the computer needs of faculty; (2) "ACT--Get Your ACT Together" (Dennis L. Kramer and others), which discusses Ball State University's Adaptive Computer Program for faculty and students with disabilities; (3) "Back to the Future--A Management Perspective on Distributed Support" (Andrea Martin and Vicky Dean), on decentralized computer support services at Rice University; (4) "Collaborating for the More Effective Integration and Use of Technology" (Kenneth E. Pflueger), which discusses technology utilization at California Lutheran University; (5) "The Risks of Success: Sustaining and Supporting Mainstream Use of Instructional Technology" (William H. Geoghegan and others), an abstract of a paper on computer support services for mainstream, non-technologically-inclined faculty; (6) "The Leveraged Support Model--How to Support Work in a Distributed Computing Environment" (Dianne Jung-Gribble and others), an abstract of a paper on computer support models; (7) "Information Technology Planning: Letting the Users Take Over a Federated Framework for Information Technology Planning" (Paul B. Gandel and Raymond F. von Dran), on the role of the Information Resources Council at the University of North Texas; and (8) "(E)merging Environments and Professionals: The University Center as Catalyst for GMU's Vision" (Walter W. Sevon, Jr., and others), which details technology infrastructure planning at George Mason University. Some papers contain references. (MDM)
Descriptors: Campus Planning, Colleges, Computer Networks, Computer Uses in Education, Decentralization, Disabilities, Higher Education, Information Management, Information Services, Information Systems, Information Technology, Internet, Models, Program Implementation, Universities, User Needs (Information)
CAUSE Exchange Library, 4840 Pearl East Circle, Suite 302E, Boulder, CO 80303 (individual papers available to CAUSE members at cost of reproduction).
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: CAUSE, Boulder, CO.