ERIC Number: ED391900
Record Type: RIE
Publication Date: 1995-Nov
Development and Implementation of a Training Program To Increase the Usage of a Network Computer System by Computer Law Enforcement Users.
Stivers, John L.
A practicum project involved the development and implementation of a program to increase the positive attitudes and knowledge of 15 members of a target group in a county sheriff's office and thereby increase the productive use of the computer information system (IS). The people involved were county law enforcement officers and support staff in a county in North Central Florida. Results of a survey and pretest indicated a need to design and implement a program to address the large number who had low opinions and high unproductive time ratings for their use of the IS. An introductory IS training manual presented eight modular, instructional lessons. Targeted users spent a 1-hour block twice each week per lesson for 8 weeks. After targeted users had completed all lessons, users were administered a postsurvey on their opinions and evaluated on knowledge, opinion ratings, and unproductive time on the IS. Findings indicated that two of three objectives were met. Two or fewer targeted users rated their opinions for training received as less than adequate and scored less than 70 percent mastery on a knowledge test. Three users did not meet the 15 percent unproductive time criterion. (Appendixes include the needs analysis presurvey, raw data, IS knowledge pretest, implementation log, and IS training manual. The manual contains eight lessons that consist of learning objectives, subject content, skill exercises, and multiple choice mastery tests.) (YLB)
Publication Type: Dissertations/Theses - Practicum Papers; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Note: Master of Science Practicum Report, Nova Southeastern University.