ERIC Number: ED390445
Record Type: Non-Journal
Publication Date: 1993
It Comes with the Territory: Handling Problem Situations in Libraries.
Turner, Anne M.
Written from the perspective of a working director, this book is a guide to setting fair and appropriate behavior rules and training staff in how to implement them. Policies for exhibit and meeting room use; issues surrounding street people, the mentally ill, and substance abusers; sexual deviancy and parental child abuse in the library; unaccompanied children; community censorship; and general security are among the topics. Emphasis is placed on staff training and writing effective manuals. Appendices include information on the following: the Library Bill of Rights; exhibit spaces and bulletin boards; meeting rooms; American Library Association guidelines for the development of policies and procedures regarding user behavior and library usage; two sample exhibit and meeting room policies; and sample procedures and policies. (AEF)
Descriptors: Censorship, Child Abuse, Exhibits, Homeless People, Library Administration, Library Directors, Library Guides, Library Personnel, Library Planning, Library Policy, Library Standards, Problems, Staff Orientation, Users (Information)
McFarland & Company, Inc., Box 611, Jefferson, NC 28640 ($35, plus $2 shipping and handling).
Publication Type: Books; Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Media Staff; Practitioners
Authoring Institution: N/A