ERIC Number: ED390114
Record Type: Non-Journal
Publication Date: 1996-Jan
Reference Count: N/A
Communication Skills. ERIC Digest, Number 102.
On average, leaders are engaged in one form or another of communication for about 70 percent of their waking moments. This digest provides suggestions for school leaders who want to increase the effectiveness of those interactions. A first step is to recognize that listening is the skill most essential to effective communication. Other skills of effective communicators include asking questions, giving constructive feedback, paraphrasing, checking perceptions, and describing behavior. "I statements" can be used to request changes in behavior in a nonthreatening way. Tips for improving nonverbal communication and for enhancing interpersonal relationships with colleagues and constituents are also offered. (Contains nine references.) (LMI)
Descriptors: Administrator Effectiveness, Communication Skills, Elementary Secondary Education, Interpersonal Relationship, Interprofessional Relationship, Listening Skills, Nonverbal Communication, Organizational Communication, Receptive Language
Editor, ERIC Clearinghouse on Educational Management, 5207 University of Oregon, Eugene, OR 97403-5207 (free; $2.50 postage and handling).
Publication Type: ERIC Publications; ERIC Digests in Full Text
Education Level: N/A
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: ERIC Clearinghouse on Educational Management, Eugene, OR.