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ERIC Number: ED388785
Record Type: RIE
Publication Date: 1995
Pages: 56
Abstractor: N/A
Communicating Effectively in a Business Setting. P.R.I.D.E. People Retraining for Industry Excellence.
Burt, Lorna
This workplace skills course on communicating effectively in a business setting is designed to help the non-native English speaker to communicate more effectively with clients, colleagues, superiors, and subordinates. Introductory material includes a course outline and objectives. The course consists of six sessions, each of which has these components: objectives, topics, methods, evaluation, materials list, teacher tips, and information sheets and handouts. Topics covered in the sessions include the following: audiences and purposes; appropriate communication styles and tones; introductions; non-verbal cues and messages; different conversational styles; active listening skills; answering questions efficiently in question and answer sessions; and correct use of tenses of regular and irregular verbs. (YLB)
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Language: English
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Mercer County Community Coll., Trenton, NJ.
Grant or Contract Numbers: N/A
Note: For related documents, see ED 351 578-599, ED 368 968-988, and CE 070 164-183.