This report discusses the activities of the Education Commission of the States (ECS) to foster quality in higher education. Chapter 1 summarizes the ideas of Colorado Governor Roy Romer, 1994-95 ECS chairman, in regard to what state leaders should expect from higher education. Chapter 2 draws on conferences and focus groups ECS convened involving political, business, and education leaders to explore what quality in higher education means and how it can be measured. Chapter 3 analyzes what undergraduate students expect in terms of the quality of services provided and the results achieved. Chapter 4 summarizes the findings of research on the characteristics of high-quality undergraduate education. Chapter 5 summarizes key findings from the previous chapters and outlines a shared agenda for quality involving governmental and institutional leaders, faculty and students, and employers and business leaders. (MDM)