ERIC Number: ED387587
Record Type: RIE
Publication Date: 1995
Provision of Academic Support Services to Adults in Distance Education Programs.
Manzo, David A.
Demographic changes and economic need have driven higher education institutions to become more flexible in educational programming and to forge bonds with business and industry. Technological advancements such as satellite communications and computers have helped facilitate these partnerships between education and the business community. In many cases, the academic support services (such as career services) for these programs are nonexistent or severely understaffed. This may happen for a variety of reasons. For instance, a company may want to provide educational opportunities to its employees, but views support services as "fluff" (since the company has neither the physical space to set aside, nor the time to let employees participate); or the educational institution may not want to commit staff (and financial resources) to a program that is not yet stable. There may be a presumption on the part of program planners that adults who decide to participate in the educational activity will know when and where to seek out academic support services by themselves, although recent research on adults and self-directedness would contradict this belief. This dilemma can be prevented if academic and support service portions of the program are developed together in order to help the program succeed from both the organization's perspective and the learners' perspective. (Contains 11 references.) (KC)
Publication Type: Opinion Papers
Education Level: N/A
Authoring Institution: N/A