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ERIC Number: ED384961
Record Type: Non-Journal
Publication Date: 1994-Mar
Pages: 30
Abstractor: N/A
Reference Count: N/A
Integrating Best Practice and Performance Indicators To Benchmark the Performance of a School System. Benchmarking Paper 940317.
Cuttance, Peter
This paper provides a synthesis of the literature on the role of benchmarking, with a focus on its use in the public sector. Benchmarking is discussed in the context of quality systems, of which it is an important component. The paper describes the basic types of benchmarking, pertinent research about its application in the public sector, the purposes of performance indicators, and the types of information such indicators provide. Finally, a benchmarking framework used by the New South Wales Department of School Education in its quality-assurance program is described. Benchmarking provides the conceptual framework that integrates best practice and performance indicators, a vital component of the quality-assurance system. One figure and two tables are included. (LMI)
Publication Type: Speeches/Meeting Papers; Information Analyses
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: New South Wales Dept. of School Education, Sydney (Australia).
Identifiers - Location: Australia