ERIC Number: ED384364
Record Type: Non-Journal
Publication Date: 1995
Reference Count: N/A
The Library Manager's Deskbook: 102 Expert Solutions to 101 Common Dilemmas.
Carson, Paula Phillips; And Others
This is a handbook of advice for handling the everyday problems encountered in all types and sizes of libraries. It is designed to assist managers before, during, and after crises develop. Organized in an question-and-answer format, it tackles many dilemmas that can occur in the library, then offers solutions drawn from actual experience. The legal and ethical implications that affect management decisions are also outlined. A special section on Total Quality Management (TQM) describes how this management concept can be used to prevent problems in the library. Topics include: communication; career management; workplace security; job descriptions; hiring decisions; employee manuals; unionization; sexual harassment; liability; performance evaluations; multiculturalism; support staff supervision; work scheduling; use and abuse of power; and staff personality conflicts. Examples are provided from a variety of library sizes and types to illustrate coping techniques. A "Management Maxims" section concludes the guide and offers a quick summary of some of the management tips included in the book. (Author/MAS)
Descriptors: Communication (Thought Transfer), Cultural Pluralism, Legal Responsibility, Library Administration, Library Personnel, Library Policy, Occupational Safety and Health, Problems, Total Quality Management
Book Order Fulfillment, American Library Association, 155 North Wacker Drive, Chicago, IL 60606-1719 (ALA Members: $27; Others: $30).
Publication Type: Books; Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Media Staff; Practitioners
Authoring Institution: American Library Association, Chicago, IL.