ERIC Number: ED384198
Record Type: RIE
Publication Date: 1994
Reference Count: N/A
Shaping the Culture: Organizational Development through Team Building.
Yeager, James F.
This practicum developed and implemented an organization development plan to improve agency and team effectiveness and staff satisfaction at a private agency that provides educational and treatment services to children with emotional, mental, or behavioral disorders. An extensive literature review on organizational development was conducted and resulted in a model for team building that included components which addressed theoretical bases, major purposes, process, and implications for managers. An organizational diagnosis was conducted, using an instrument that evaluated indicators of excellent organizations from the viewpoint of its members and also using in-depth structured interviews with staff and board members. A total of 12 teams (about 120 individuals) was formed at two institutional campuses and two group homes. Each team attended a retreat at a conference site for 1 evening and 2 days, during which team building was selected as the organizational development strategy of choice. Subsequently, team building sessions were conducted. A decreased staff turnover rate, improved organizational productivity, and increased level of employee satisfaction were observed following the intervention, as well as increased post-test scores on the indicators measure. Appendices include the structured interview questions, the team building survey and forms, the team building process overview and interview questions, and analysis of results. (Contains 105 references.) (DB)
Publication Type: Dissertations/Theses - Practicum Papers; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Note: Ed.D. Practicum, Nova University.