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ERIC Number: ED382784
Record Type: Non-Journal
Publication Date: 1995-Apr
Pages: 47
Abstractor: N/A
Reference Count: N/A
Welfare to Work. Measuring Outcomes for JOBS Participants. Report to the Ranking Minority Member, Committee on Finance, U.S. Senate.
General Accounting Office, Washington, DC. Health, Education, and Human Services Div.
A study was conducted of the use of outcome measurement by the U.S. Department of Health and Human Services (HHS) and states to determine whether JOBS (Job Opportunities and Basic Skills) program participants are finding employment and leaving welfare. In order to assess the progress that HHS has made in establishing outcome indicators and goals, researchers from the General Accounting Office interviewed officials from HHS and various welfare research and interest groups. They also reviewed JOBS regulations and reports and surveyed JOBS administrators in the 50 states and the District of Columbia to determine state performance monitoring practices. In addition, they reviewed HHS' proposed approach to developing outcome indicators, examined the literature on the development of performance monitoring systems, and interviewed experts in the field. The study found that HHS does not know whether JOBS is reducing welfare dependency because it does not gather enough information on critical program outcomes, such as the number of participants entering employment and leaving welfare annually. In addition, states are held accountable for the number and type of participants enrolled in education and training but not for outcomes, such as the number of participants finding employment. Although little progress has been made in monitoring JOBS outcomes at the federal level, nearly all states use some information on participant outcomes to manage their individual programs. A majority of states monitor the number of JOBS participants entering employment and hourly wages at hire. In addition, more than half the states have established annual outcome goals. The study recommended that program objectives and outcome goals for the JOBS program be clearly defined by HHS as soon as possible. (The report of the includes four appendixes: scope and methodology of the study; GAO questionnaire regarding JOBS program characteristics; comments from HHS; and a list of major contributors to the report.) (KC)
U.S. General Accounting Office, P.O. Box 6015, Gaithersburg, MD 20884-6015 (first copy free; additional copies $2 each; 100 or more: 25% discount).
Publication Type: Reports - Evaluative; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: General Accounting Office, Washington, DC. Health, Education, and Human Services Div.