ERIC Number: ED382186
Record Type: RIE
Publication Date: 1995-Apr
Factors Associated with Student Satisfaction in Distance Education Using Slow Scan Television.
Pugh, Richard C.; Siantz, James E.
Student satisfaction with distance education instruction was assessed in the context of slow scan interactive television between two university campuses and between a university campus and a business location. The three studies focused on graduate level courses. The research questions addressed were: (1) Is the level of student satisfaction with the distance education course consistent throughout the semester? and (2) Are there differences in the level of student satisfaction between students in a "live" instructional setting and students at a remote instructional setting? The assessment survey was organized into three dimensions: instruction/instructor characteristics, technological characteristics, and course management and coordination. Results indicated that the level of student satisfaction tended to increase as the semester progressed in each of the three advanced graduate courses and that the "live" setting was favored over the remote setting on only one (technological characteristics) of the three dimensions for only one of the courses. Overall, student satisfaction was rated near or above a four on a five-point scale. Eleven figures and 13 tables provide survey information. (Contains 17 references.) (AEF)
Descriptors: Advanced Courses, Business, Case Studies, Course Evaluation, Distance Education, Educational Technology, Graduate Study, Higher Education, Instructional Effectiveness, Interactive Television, Student Attitudes, Student Evaluation of Teacher Performance, Student Surveys, Tables (Data), Universities
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Educational Research Association (San Francisco, CA, April 1995).