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ERIC Number: ED381219
Record Type: Non-Journal
Publication Date: 1993
Pages: 22
Abstractor: N/A
Reference Count: N/A
South Seattle Community College Student Personnel Services Survey Results--Fall 1993.
South Seattle Community Coll., Washington.
In November 1993, South Seattle Community College (SSCC) surveyed 990 students in a random sample of classes regarding their use and perceptions of 7 college student personnel services: registration; testing services; advising, counseling, and the counseling center; financial aid; student programs; the career center; and student success services. Study findings, based on 551 responses, included the following: (1) 90% were satisfied with the timeliness and courteousness of registration services; (2) 90% of the vocational and liberal studies Division students were tested prior to enrollment, while 80% of all the respondents were satisfied with access to testing services; (3) 90% indicated that they received accurate information from counselors and another 90% were satisfied with career and personal counseling services; (4) 66% agreed that financial aid staff provided them with accurate and consistent information, while 67% were satisfied with staff helpfulness and availability; (5) 80% were satisfied with student cultural, social, recreational, and political activities; (6) 79% would recommend the Career Center to others; (7) 81% agreed that the Career Center provided information helpful in finding employment; (8) 90% of the students had never heard of SSCC's student success services; and (9) 20% had talked to an administrator, faculty, or staff about a complaint, 85% were made aware of their rights, and 64% to 77% were satisfied with the service received. (KP)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: South Seattle Community Coll., Washington.