In 1991 Quality University organized its first Office of Institutional Planning and Research within the provost's office. This Office has focused on six major functions: (1) organization and start-up activities (developing collegial support, analyzing information resources, and developing computing resources); (2) administrative information development (creating a database of faculty information and increasing the usefulness of student surveys); (3) external reporting (completing surveys and questionnaires and gathering in-depth information for accrediting agencies); (4) management support (supporting planning and decision making on a scheduled and an ad hoc basis); (5) policy analysis (studying projections of faculty retirement and family income trends); and (6) information technology systems (developing information systems to facilitate completion of projects in the other function areas). Evaluation has been ongoing, with results informing the next step of development. Future activities include selecting a research topic for annual in-depth study, organizing data support for annual reports, and cataloging institutional research resources. The office's needs include staffing for information technology support, clerical support, and computer support, and staff development. (JDD)