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ERIC Number: ED380007
Record Type: Non-Journal
Publication Date: 1994-Jun
Pages: 21
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Quality Principles and Empowered Learning: Current Practices and Future Directions.
Thor, Linda M.
This paper reviews the application of Total Quality Management (TQM) to learning and suggests where continuous quality improvement in education may lead in the future. Several issues in the application of TQM are discussed, including: the need for active participation and full support of faculty and staff, active and creative involvement of students in the educational process, faculty and administrators viewing the entire institutional system and not just their piece of the pie, the need for changes in reward systems, the need for customer (employer) satisfaction, shared governance, student diversity, and student expectations of their schools. The experience of implementing quality learning principles in a class at Rio Salado Community College in Arizona is described. Students discussed the syllabus, expressed their expectations of the instructor and the course, generated ground rules, and became familiar with tools of continuous improvement. Student responses were generally positive. Key concepts of the desired learning paradigm are discussed. The paper contends that TQM does not compete with other movements in higher education but provides a framework in which other improvement initiatives operate. It brings about systematic change which does not threaten any particular discipline nor requires faculty to discard any particular technique. (JDD)
Publication Type: Speeches/Meeting Papers; Opinion Papers
Education Level: N/A
Audience: Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A