ERIC Number: ED379858
Record Type: RIE
Publication Date: 1994-Nov
Reinventing Quality: A Sourcebook of Innovative Programs for Quality Assurance and Service Improvement in Community Settings. 1994 (Revised) Edition. Report 43.
Blake, Ellen M.; And Others
The fourth edition of the sourcebook, "Reinventing Quality," contains descriptions of innovative activities designed to assure and enhance the quality of services to persons with developmental disabilities. The programs profiled are those seen as: systematic efforts to improve the quality of services to persons with developmental disabilities, containing elements that may be replicable elsewhere, likely to be of broad interest, and not redundant of other programs described. Programs include efforts to support the redefinition, assessment, and/or enhancement of quality in community services. The programs are subsumed under the following broad categories: statewide information and evaluation systems, service agency development, system-wide quality enhancement, values infusion, consumer and citizen monitoring, community relationship building, technical assistance, personnel training and professional development, advocacy training and support for individuals and families, best practices, and quality assurance in Medicaid Community Supported Living Arrangements programs. Direct service programs are not included. A paper by Clarence J. Sundram titled "Quality Assurance in an Era of Consumer Empowerment and Choice" introduces the sourcebook. (Contains 37 references.) (JDD)
Descriptors: Advocacy, Agency Cooperation, Community Programs, Community Services, Delivery Systems, Developmental Disabilities, Elementary Secondary Education, Independent Living, Information Systems, Innovation, Professional Development, Program Evaluation, Quality Control, Rehabilitation, Social Support Groups, Staff Development, Technical Assistance, Training
Publications Office, Institute on Community Integration, 109 Pattee Hall, 150 Pillsbury Dr., S.E., Minneapolis, MN 55455 ($8, alternative formats available).
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: Administration on Developmental Disabilities (DHHS), Washington, DC.; Centers for Disease Control (DHHS/PHS), Atlanta, GA.; Health Care Financing Administration (DHHS), Washington, DC.; National Inst. on Disability and Rehabilitation Research (ED/OSERS), Washington, DC.
Authoring Institution: Minnesota Univ., Minneapolis. Inst. on Community Integration.; Minnesota Univ., Minneapolis. Research and Training Center on Residential Services and Community Living.