ERIC Number: ED379415
Record Type: RIE
Publication Date: 1994-Nov
Total Quality and Adult Education: A Natural Partnership in the Classroom.
Bierema, Laura L.
The similarities and differences between underlying principles and methods of total quality management (TQM) and adult education (AE) were identified in a literature review, and the feasibility of integrating the TQM principles into AE was examined in a case study in which TQM and AE principles were integrated in 10 community college business courses during a 10-week period. The following values shared by TQM and AE were identified during the literature review and used as the guiding values of the courses developed: personal mastery, shared vision, dialogue, empowerment, continuous improvement, integrity, mental models, defect prevention, team learning, and systems thinking. Participants in the AE classes worked collaboratively in teams to create a shared vision of what would be learned during the course and develop learning contracts reflecting that vision. It was concluded that pairing TQM and AE principles empowers learners, facilitates change, aids problem solving, and values continuous improvement and growth. (Contains 28 references. Appended are the following: points made by quality gurus; comparison of TQM and AE principles; TQM systems education mission statement; list of values for teaching and learning; and sample course outline, schedule, exercise, and handout.) (MN)
Publication Type: Speeches/Meeting Papers; Information Analyses
Education Level: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Note: Paper presented at the Annual Meeting of the American Association for Adult and Continuing Education (Nashville, TN, November 2-5, 1994).