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ERIC Number: ED379401
Record Type: Non-Journal
Publication Date: 1994-Dec
Pages: 26
Abstractor: N/A
Reference Count: N/A
Merging Quality Processes & Tools with DACUM.
McLennan, Krystyna S.
This paper explains how merging DACUM (Developing a Curriculum) analysis with quality initiatives can reduce waste, increase job efficiency, assist in development of standard operating procedures, and involve employees in positive job improvement methods. In the first half of the paper, the following principles of total quality management (TQM) are explained: use of statistical process control (SPC) tools, high efficiency, existence of standard operating procedures, and high employee involvement programs. The remainder of the paper outlines detailed procedures for using each of the following SPC tools with DACUM: brainstorming, flowcharting, Failure Modes and Effects Analysis (FMEA), and Pareto Analysis. Appended are the following: example of a DACUM job profile, FMEA criteria tables for operations and administrative functions, Pareto analysis data and graph, sample flowchart job aid, and sample standard operating procedure. (MN)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada