ERIC Number: ED378407
Record Type: RIE
Publication Date: 1995-Jan
Company Training. A Key Strategy for Success. Workforce Brief #2.
General research and anecdotal reports have confirmed that both technical and basic skills training offer many benefits to companies of all sizes. Company training can improve employee performance, firm productivity, product quality, and company profitability. Training supports "high-performance" work practices such as the following: total quality management, self-managed work teams, flexible production lines, elimination of quality inspectors, statistical process control, and just-in-time inventory. According to research examining the experience of numerous U.S. companies, training improves employee performance by improving the following: reading, writing, math, communication, and problem-solving skills; motivation; willingness to take responsibility; ability to work independently; ability to work in teams; confidence; company loyalty; self-esteem; and job satisfaction. Combined training and restructuring efforts have been shown to increase firm profitability and thereby boost employee compensation and keep workers employed. Before launching training programs, businesses should take the following steps: assess their current situation; determine whether more comprehensive changes, such as work restructuring, are needed; and ascertain how training would fit in within larger organizational restructuring efforts. Assistance in developing/delivering training can be obtained from many sources, including community colleges, manufacturing extension centers, business/trade associations, unions, and consulting firms. (MN)
Publication Type: Information Analyses
Education Level: N/A
Sponsor: Department of Labor, Washington, DC.
Authoring Institution: National Alliance of Business, Inc., Washington, DC.
Note: Produced by the National Workforce Assistance Collaborative.