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ERIC Number: ED377931
Record Type: Non-Journal
Publication Date: 1993-Jul
Pages: 36
Abstractor: N/A
Reference Count: N/A
San Diego Miramar College Student Satisfaction with Matriculation Services.
San Diego Community Coll. District, CA. Research and Planning.
A study was conducted to gather information regarding students' use of and satisfaction with the matriculation services of Miramar College (MC) in San Diego, California. A survey instrument was distributed to students in 30 randomly selected courses; responses were obtained from 29 of the 30, and a response rate of 72.9% was attained. Results of the study included the following: (1) the admissions component was rated most highly by older, continuing/returning, and female students, and African Americans and Latinos awarded admissions the highest ratings among ethnic groups; (2) orientation was the least used component, with less than 30% of the group stating that they had received a formal orientation; (3) a higher percentage of students with 16 or more cumulative units than those in the 0-15 cumulative unit range expressed overall satisfaction with MC's orientation program; (4) most students felt that they were placed into classes fairly and accurately, that assessment test results were clearly explained, and that they understood and used the results in selecting courses; (5) most students had visited a counselor at least once, and overall satisfaction with counseling services increased as the number of counseling contacts increased; (6) 62.3% of the students indicated that they would return to Miramar the following semester, 14.0% indicated that they would not, and 23.7% were uncertain; and (7) 58% of the students agreed that orientation had influenced them to check into other campus services, and only 46.8% reported being referred to such services by a counselor. The survey instrument is included. (MAB)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: San Diego Community Coll. District, CA. Research and Planning.